Privacy Policy

Effective Date:

[Insert Date]

KR-RELIANCE LLC ("Company," "we," "us," or "our") respects the privacy of our users and is committed to protecting it through this Privacy Policy. By using our website (

www.kr-reliance.co

) and services, you agree to the practices and policies outlined below.

1. Information We Collect

We may collect the following personal information directly from you:

Contact Information:Name, email address, and phone number. Marketing Preferences:Your consent to receive marketing or promotional text messages.

We do not collect or store payment details, as all transactions are handled by trusted third-party payment processors.

2. How We Use Your Information

We use the personal information we collect to provide you with the services you request. Specifically:

To send you SMS notifications, such as appointment reminders, customer support updates, and promotional messages (with your consent).To respond to your inquiries or service requests. To comply with legal or regulatory obligations.

3. How We Share Your Information

We do not share, sell, or disclose personal information to third parties or affiliates for marketing or promotional purposes.

The only circumstances under which your information may be shared are:

With Aggregators and SMS Providers:Text messaging originator opt-in data and consent will only be shared with SMS aggregators and service providers (e.g., Twilio) to facilitate the delivery of text messages.With Subcontractors for Customer Service Support:Information may be shared with subcontractors when necessary to provide essential support services, such as resolving user inquiries or fulfilling service requests.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of text message services.

4. Data Retention Policy

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law:

Marketing data and opt-ins will be retained until the user unsubscribes or requests deletion by texting“STOP”to unsubscribe.

5. Your Rights

You have the right to:

Access and Update Information:Request access to the personal information we hold about you.Withdraw Consent:Withdraw your consent for marketing communications at any time by texting“STOP”.Request Data Deletion:Request that your personal data be deleted by contacting us directly at [email protected].

6. Security of Your Information

We implement commercially reasonable measures to protect your personal information against unauthorized access, disclosure, and misuse. However, no system can guarantee absolute security.

7. Mobile Privacy & Text Messaging

This section governs mobile information use specifically for SMS services provided by KR-RELIANCE LLC:

No Sharing for Marketing:Your mobile information will never be shared with third parties or affiliates for marketing/promotional purposes.SMS Aggregators and Providers:Text messaging originator opt-in data and consent will only be shared with SMS aggregators and providers responsible for delivering the text messaging services (e.g., Twilio).Unsubscribing:To stop receiving SMS messages, users may text“STOP”at any time.

8. Compliance Statement

KR-RELIANCE LLC complies with applicable laws and best practices, including the Telephone Consumer Protection Act (TCPA) and Cellular Telecommunications Industry Association (CTIA) guidelines. By using our services, you agree to this Privacy Policy and confirm that you have given explicit consent where required.

9. Updates to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes are effective immediately upon posting to the website. Significant updates will be communicated via email or SMS.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or want to exercise your data privacy rights, please contact us at:

Email: [email protected]
Phone: +1 866-303-7619
Mail: 8 The Green, Dover, 19901, Delaware, USA