KR-RELIANCE LLC | Marketing Agency | 8 The Green, Dover, DE 19901 | Phone: +1 877-588-2116

Terms of Service

KR-RELIANCE LLC Last Updated & Effective: January 1, 2026

1. Services

KR-RELIANCE LLC provides digital marketing services to home improvement companies and contractors, including:

Lead generation systems

Facebook and Google Ads paid advertising management

Customer acquisition system design and implementation

Sales funnel strategy and optimization

Marketing consulting

Website design and development

Reputation and review management

Performance tracking and reporting

Specific services, deliverables, timelines, and pricing are governed by separate service agreements or statements of work, which control in the event of any conflict with these Terms.

2. No Guarantee of Results

Marketing outcomes depend on many factors beyond our control, including market conditions, competition, and client-side performance. KR-RELIANCE LLC does not guarantee any specific results, revenue targets, or return on investment.

3. SMS Messaging Programs

KR-RELIANCE LLC operates two SMS messaging programs available through our website sign-up forms.
Each SMS program requires a separate, affirmative opt-in. Both consent checkboxes are presented unchecked by default and must be actively selected by the user. Pre-checked boxes are never used.

3.1 Service Notifications Program

By providing your phone number and opting in, you consent to receive non-marketing text messages such as:

Appointment reminders

Support responses

Service updates

Message frequency varies based on your activity.

3.2 Marketing Alerts Program

By opting in, you consent to receive promotional messages such as:

Special offers

Announcements

Company updates

Maximum frequency: 4 messages per month.

3.3 General SMS Terms (Both Programs)

ItemDetailRatesMessage and data rates may applyOpt-OutReply STOP at any timeHelpReply HELP or email [email protected] SharingSMS opt-in data is never shared with third parties for marketingPurchase ConditionSMS consent is not required for any purchase or serviceCarrier SupportMajor U.S. carriers supported; not guaranteed across all providers

Upon completing your opt-in, you will receive a one-time confirmation text message from KR-RELIANCE LLC verifying your enrollment in the selected program. Standard message and data rates may apply to this confirmation message.

4. Acceptable Use

By using our website and services, you agree to:

Provide accurate and complete information

Maintain the confidentiality of your account credentials

Use our website and services only for lawful purposes

Refrain from disrupting or impairing our systems

Avoid unauthorized access attempts

Not use our services to transmit spam, malicious content, or unlawful communications

You are solely responsible for ensuring that any information you provide — including phone numbers used for SMS opt-in — belongs to you and that you have authority to provide such consent.

5. Intellectual Property

All content, materials, and intellectual property on the KR-RELIANCE LLC website — including text, graphics, logos, images, design elements, software, and marketing materials — are the exclusive property of KR-RELIANCE LLC or its licensors and are protected by applicable intellectual property laws.

Website content may be accessed for personal, non-commercial informational purposes only, and may not be:

Copied, reproduced, or distributed

Modified or published

Displayed publicly

Used to create derivative works

...without prior written consent.

Client Deliverables: Deliverables created for clients are governed by the IP terms of the applicable service agreement. Absent a written agreement to the contrary, all creative work remains the property of KR-RELIANCE LLC until full payment has been received.

6. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to:

Merchantability

Fitness for a particular purpose

Non-infringement

Uninterrupted availability

Accuracy, completeness, or timeliness

Any guarantee that our services will produce specific business results

Carriers are not liable for delayed or undelivered messages.

7. Limitation of Liability

To the fullest extent permitted by law, KR-RELIANCE LLC shall not be liable for any:

Indirect, incidental, special, consequential, or punitive damages

Loss of profits, revenue, or business opportunities

Data loss or business interruption

Total aggregate liability for all claims arising from these Terms or our services shall not exceed the greater of:

The amount paid by you in the 12 months preceding the claim, or

US $100.00

8. Indemnification

You agree to indemnify, defend, and hold harmless KR-RELIANCE LLC and its members, managers, employees, contractors, agents, and affiliates from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising from:

Your use of our website or services

Your violation of these Terms or applicable law

Your infringement of third-party rights

Any inaccurate or misleading information you provide

9. Third-Party Links

Our website may contain links to third-party websites, platforms, and services, including advertising platforms, analytics tools, and social media networks. These links are provided solely for convenience.

KR-RELIANCE LLC is not responsible for their content, privacy practices, or terms of service, and inclusion of a link does not imply endorsement.

10. Governing Law & Dispute Resolution

ItemDetailGoverning LawState of Delaware, United StatesConflict of LawConflict of law principles do not applyInformal ResolutionContact us first; 30-day good-faith resolution period requiredJurisdictionState or federal courts in DelawareClass ActionsWaived — all disputes must be pursued on an individual basis

Before initiating formal legal action, you agree to contact us at [email protected] and make a good-faith effort to resolve the dispute within 30 days.

11. Modifications to These Terms

KR-RELIANCE LLC may modify these Terms at any time by:

Updating the "Last Updated" date

Posting notice on our website

Sending email notification (when contact information is available)

Continued use of our website or services after updates constitutes acceptance of the revised Terms.

The most current version is always available at: www.kr-reliance.co/terms-of-service

12. Contact Information

MethodDetailMailKR-RELIANCE LLC, 8 The Green, Dover, Delaware 19901, [email protected]+1 (877) 588-2116Websitewww.kr-reliance.co

We aim to respond to inquiries within 5 business days.

These Terms of Service supersede all prior versions and became effective on January 1, 2026.